Telecommunications. Fax : +[protected] Vodacom was first mentioned on PissedConsumer on Jul 20, 2011 and since then this brand received 103 reviews.. Vodacom ranks 413 of 1429 in Telecommunications category. Mobile : +[protected] A few days after placing the order I received a call from Ram delivery person stating that they would be delivering my wifi router later that day. Be wary when complaining online or on social media platforms. to configure the router in the 6 weeks since then; as a result I have no internet. Today will be the same. Uncapped fibre packages. I had high hopes that you would deal with this matter, but it seems as this episode is just continuing. Catch Hollywood drama By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Q: Who Is The Best Fibre ISP ? Vodacom — billing for fibre. Keep your ADSL or your Rain. Good day Kubeshni I explained to the store manager that my experience with the device was not good at all and I would like to exchange it for a different device. Highly pathetic service. 2. We offer flexible appointments, with our online services allowing advanced booking and on the day appointments alongside a range of alternative appointments to suit your busy lifestyle. G GopalRC Jan 02, 2019. Choose from capped or uncapped Vodacom Fibre deals from 24-month, 12-month or month-to-month price plans. Customer care does not help at all. What I do not understand is that you once again ask me for the information as surely the Query code should provide you with all the information. To: '[protected]@vodacom.co.za' Each time I'm told that by the person answering my call they would check what the problem is and each time I am told that the router has been sent back to the Vodacom warehouse, but that the issue would be raised with the sales team and that arrangement will be made to get the router delivered. Sent: Fri Jun 14 08:18:16 GMT+0200 2019 HARALD NIEBUHR I have visited your local agent at the Glen five times since June 11th. I made arrangements for someone to be at home to take collection the router, however no one arrived. Extremely Bad … As it was with the 7days period, in fact it was within 24 hours I decided to go back to the store. 1. I honestly hope that no other customer will have this experience. And the lady who was assisting me asked me to provide 5 number i dialed out which i could no longer remember them. Vumatel builds an open access fibre network which means that Vumatel is not a service provider but simply installs the infrastructure. I walked in store (Vodacom Sasolburg) to buy above mentioned package 23 July 2019. I am howeer still expected to pay the full monthly fee for the "service". Sales and upgrades . Vodacom fibre connectivity down - Consumer Complaint for Vodacom - Head Office. RECIPIENT Vodacom - Head Office. I've been on the phone with vodacom for more than 2 hours with customer care & for all that time I've been put through to different accounts. Initial Vodacom complaints should be directed to their team directly. Email : [protected]@lantic.net Vodacom fibre deals and prices. R599 for 10Mbps on OpenServe, R649 for 10Mbps on Vumatel. At one stage I got some bizarre offer from Vodacom to "settle" this claim. The latter comes with Telephone Purchase (Yealink W52P). [protected] Vodacom Fibre deals offer high-speed broadband connectivity with speeds from 4Mbps to 100Mbps. Mobile : +[protected] Phoned Vodacom to inform them but by March 2020 no installation. Call us on 082 1958. Vodacom Business . ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vodacom Customer Service. Call us on 082 135. -----Original Message----- * May 27, 2019 Jason. Back Story: I had ordered my Vodacom Fibre 12th of October 2017. Thank you for your email and missed call. Good Day NTE Company (Pty) Ltd all I am asking for is my 1G which I paid for to be given to me as well as the moneys which just disappeared. How is this logically and whats the point of doing a upgrade at any store in the country, when they mess up, i need to go back to that store. @RamziGP Massive Fibre Network outage around Ormonde @Vodacom Your network is in shambles, its is often offline than online. PO Box 11176 Dorpspruit 3206, South Africa I have a problem my phone is busy buying me data using airtime advance. To: '[protected]@vodacom.co.za' A Leading South African ICT and Telecoms Operator. Data Support . The line is still not released. ... (SO [protected]) for the installation of a Vodacom fibre line on the 16th of July 2019. Can I have a response to this matter please. The Vodacom Fibre terms and conditions as detailed herein are subject to change from time to time. Vodacom Fibre Customer Service. PO Box 11176 Dorpspruit 3206, South Africa She said there is nothing wrong with this device and she will not exchange it. @annabelle13300 @Vodacom I bought airtime ,because your vodacom app is not working why do your guys not have look at the screen shot -I only received only 100 vodacom bucks I had a complaint by hello peter I mentioned to them I got 2 sims you told me to wait 72 hrs I did wait -nothing happened at all I am so angry and will not advise anyone to part take in business with Vodacom. © 2004-2021 ComplaintsBoard.com. I sincerely appreciate your willingness to assist as I have also received no joy up to now. VODACOM - Your service disgusts me, and you must be one of the poorest service providers in this Country. So I've had a nightmare two weeks with Vodacom so far. The contents of this e-mail and any accompanying documentation are confidential and any use thereof, in whatever form, by anyone other than the addressee is strictly prohibited. I am just checking if you have a copy of all the correspondence that I attached to the original query. The numbers given take one to computer generated instructions which either do not cover the case in point or when speaking to an actual human, they cannot deal with the problem and refer one to contact numbers I have already tried unsuccessfully. Initial Vodacom complaints should be directed to their team directly. Vodacom Reviews and Complaints. I then received a call towards the begining of September from a person stating that they needed to do an installation at my home, whereby I assumed that this would include the line installation and the router delivery. SADV installed fibre 3 days ago at our house. So I received a demonstration of this device and all the wonderful things it can do. However once again I have not received any phone calls after this and still the router has not been delivered. This is the most disgusting service I had as Vodacom is just inconveniencing people. 3. To: [protected]@lantic.net We keep calling the call centre with no success. cancellation of dead spouse call only contract - l b jacklin account sm0114837 [protected], inefficient customer service (in store upgrade) & fraudulent charges on bill, poor customer service and resolution to complaint, unethical behaviour from counterparts sent by vodacom, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. PLEASE NOTE THIS: It WILL NOT be cancelled on 01.12.2019, it WILL be cancelled TODAY 14.10.2019. Initial Vodacom complaints should be directed to their team directly. Mobile : +[protected] Kubeshni Moodley Vodacom Device Insurance: 082 1952. Consumer complaints & negative reviews. The sales person assured me that there is fibre in my area (total lie, but what do I know) and it will get connected in a month. They also advised that the Account department will refuse to do allocation even though time, date and amount is on the P.O.P. Residents can then choose from a number of Internet Service Providers for internet packages ranging from as little R499 per month. 5. Text Message Vodacom Customer Service. In 2019 I had lte with vodacom which was absolutely amazing! Each time they phone a Vodacom representative and follow whatever instructions I am given - all to no avail. Vodacom Now! I then wanted the line released to obtain decent provider. In 2016, the Estate […] All Vodacom Fibre deals include the router. [protected], Please see Email trail below I want this to be stop yhe Opt out does not work We always tell our clients to judge the fibre isp on the actual fibre product, not their call centres or support staff. Email : [protected]@lantic.net I bought a phone and a router on a 24months contact I have payed up both of them this year but the problem now I can't get hold of them or cancel the contract as I am currently staying in Russia and I don't have enough money to call everyday and not being assisted, their support consumer team is not functional and they don't have an e-mail/app or cancelation via website... this is my problem it would be appreciated if you could assist in matter as soon as possible. My Cell number is [protected] Troubleshoot using our self-service tools, read our FAQs; and if you still can't find what you're looking for, our special forces … Vodacom Fibre . When I started using this device I was very disappointed as the performance was not as promised, the picture quality was not good at all. to date nothing has happened and the Vodacom customer care mail address does not work either as the message stays undelivered? All rights reserved. I unfortunately was in meetings the whole day. I tried to contact you for clarity on the account so that i can assist you as i am not receiving any joy from the other departments who assisted your wife. From: [protected]@vodacom.co.za The contents of this e-mail and any accompanying documentation are confidential and any use thereof, in whatever form, by anyone other than the addressee is strictly prohibited. I7638808-4 The contents of this e-mail and any accompanying documentation are confidential and any use thereof, in whatever form, by anyone other than the addressee is strictly prohibited. Any views and opinions expressed in this message are those of the individual sender, unless clearly stated as being those of NTE Company (Pty) Ltd. Reactivate my line. Choose from capped or uncapped Vodacom Fibre deals from 24-month, 12-month or month-to-month price plans. SENDER Manogaran Govender . From: [protected]@vodacom.co.za Levern The line installation did in fact that place on the 13th, however still no wifi router. Vodacom Fibre Customer Service. Imagine NO DEBTS and no communication, mean while I think everything is fine. Phone : +[protected] Please be aware of Vodacom's pathetic service!! Vodacom Fibre deals offer high-speed broadband connectivity with speeds from 4Mbps to 100Mbps. Fax : +[protected] Good morning Levern Doing nothing would be this company's favorite pastime, if they had the energy for it. Whatever information I have been asked for I have submitted. From: Harald Niebuhr FILE A COMPLAINT. This is crazy ! 6. ... My number is mot working since 29/12/2019 . I have had my vodacom fibre activated for about 2 weeks now and have daily interruptions to service, sometimes for hours at an end. Kindly be advised that my colleague Levern is on leave hence i will be assisting you with the below. I have been licking ass since beginning August for my uncapped fibre line so i have gone with another service provider thatwas willing to help me in less than 5 working days. Subject: RE: EC-1R0I-20SSOK RE: He said that there is a phone he wants me to have a look at. the complaint is tied to bad service from a Vodacom Store in Sandton. Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand. On the 22nd of May I got my interim LTE, there were a few complications when … From: [protected]@lantic.net Kind Regards I have even gone into a Vodacom outlet and requested help but they too said to me the mail address does not work? Have been complaining to Vodacom Care Centre since mid Jan.2019. 7 the sad thing is, i can't even cancel my contract after this terrible service and port my number, because how ironic the bad service happened after i signed already. Disclaimer and Confidentiality Note Kindly confirm which numbers need to be assisted with and what has transpired(i do see that there was an upgrade done on one of the numbers). However when this person arrived at my home he asked to what point the line was installed to, as he needed to installed some box. ... My fibre was connected in Sept 2019 … Shameel served on the Vodacom Group Board from 2000 until March 2011, when he was seconded to Spain. They forced me to pay for a contract for 2 … We're sorry but Vodacom Coverage Map doesn't work properly without JavaScript enabled. PLEASE CAN I GET SOME PROPER ASSISTANCE!!! After 3 days we still don't have any internet. They lied. Vodacom - Head Office. this is my second complaint regarding the same matter in one month. I have the ref no= [protected] from the 25th already still unresolved and then received another one on the 7/10/2019 ref= [protected]. I done an upgrade and now i notice there's charges to my account that is not part of my contract. also I would like to know if this problem has now been resolved or not? In December the fibre was installed. In June I sent a message on the twitter page to advise I have been robbed and I would like to block my number for time being. My FIBRE OPTIC has been offline since Thursday 3PM. 23 Jan 2021, 00:28. I have a few contracts with vodacom. Find out more... Telephone consultations. Regards The 2018 SA-csi survey of customer perception found that Vodacom came tops in overall customer satisfaction with a 74.8 index score. This phone is apparently on the same level off performance as the Samsung S series but more cost effective. I took out a contract in July only to find that my bank details captured on the system is incorrect . 3. If not let me know so that I can forward it to you. NTE Company (Pty) Ltd Call us on 082 17844. I place an online order (SO [protected]) for the installation of a Vodacom fibre line on the 16th of July 2019. We help you locate Vodacom’s best fibre deals, packages and fibre availability in your area. If you are looking at a Fibre provider, consider their online reviews to see whose service is the best. Please don't see this as a threat but I will have no choice but to take this issue to the ombudsman if Vodacom is going to continue to ignore me. There is never any reply. Vodacom Business: 082 1960. File a complaint. As an estimate, movies average 1.5GB to 4GB in size and songs are roughly 50MB. NTE House, Redlands Estate, Pietermaritzburg 3201, South Africa @LowlowShinta @Vodacom I'm offline since Saturday no technician was to fix my Fibre (I'm working from home) Jan. 20, 2021, 3:10 p.m. @berghouse @Vodacom111 We have had terrible support issues from Vodacom, our network has been terrible for the past 6 months, I speak on behalf of Winterton and Bergville communities. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Subject: EC-1R0I-20SSOK Any views and opinions expressed in this message are those of the individual sender, unless clearly stated as being those of NTE Company (Pty) Ltd. All I request is to have my [protected] number back as I was advised incorrectly as per your social media page, they cannot change status when I say i am ready to activate. When calling to find out what is going on the call centre agent cannot tell me whats wrong or when it will be resolved. My wife Loran Paterson (nee and professional name Jacklin) (ID [protected]) died on April 11th. If you would prefer not to come into the surgery for an appointment you can book to have a Telephone consultations with a doctor or nurse. I have signed up for the option to give 30 days notice. That might mean the end of my association with Vodacom (who I have been with for many years) for all the companies that I am involved in… probably a bigger loss to Vodacom then paying back the money. Call us on 082 1940. [cid:image001. Vodacom determines the most suitable technologies to provision data, voice and content services over the fibre network to meet its commercial requirements. This is not right, Good day, The much vaunted automated response is apparently inoperable. The complaint is I have not received any additional 30 GB as From purchase date. On the 11/12th of September 2019 I received a phone call and a sms whereby I was informed that the fibre line would be installed on the 13th of September 2109. Sent: Thursday, 13 June 2019 14:28 I set up a debit order more than 3 times and was never debt, I then get hit with bills. So the number has not yet been recycled. The Estate had, twenty years ago, installed the Infrastructure, but had permitted Telkom to run its ADSL copper cables in the ducts. HARALD NIEBUHR Last week (16 October 2019) after sending a email to [protected]@vodacom.co.za I received a call back whereby I was promised that the problem was escelated and that it would be sorted asap. Obviously he was told that there has been no line yet and he left. 2. Vodacom 's contractor Elite sold me a contract yesterday saying that they would cancel all existing data contracts before activating my new contract. When I checked my number at a branch it is still not yet recycle, it was red i think it reflected block im not sure. Please enable it to continue. The manager the said I signed a contract and I know what I signed. Regards I was canvassed by Vodacom in September 2019 before the fibre was in. Subject: RE: EC-1R0I-20SSOK To: srm My ID number is [protected] Andisiwe Malangeni alternative contact number is [protected] or better via email as i might be able to respond on calls. The service has been unavailable for several days in my first month of having this. I'm unable to The Vodacom Fibre Rose Run is powered by OFM, the sound of your life! Business Class Fibre internet. Shameel holds board positions at Vodacom Group Limited, Safaricom Plc, and a number of subsidiary boards across the group. Vodacom Fibre: 082 1904. I went to the branch on the 05.10.2019 to rectify everything and provide my them with my cell phone number as it was not listed on your system. 10 & 32 km run starts at 06:00. A high Data package with any speed is a smart option. I signed up for Vodacom Fibre and had it for the last month. May you please advise on the query you require assistance on so i can assist and advise on a way forward to resolve the matter. [protected]@gmail.com) thank you and hope to hear back soon. I can send you all the communication since that time to justify my frustration. Telkom Fibre ISP, has fibre packages for the Openserve and Vumatel network. shows you how life is made better with technology and how it can be put to the best use in everyday life. Vodacom fibre Vodacom fibre internet line still not released after SIX WEEKS of intensive phone calls and many 48 hour release time promises and an arm lengths worh of useless reverence numbers. Register Sign in. Thank you for your email. Can I please have response to all the correspondence below and to the document attached. Sadly won't recommend this service provider. Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand. 3. vodacom customer care confirmed that the additional R309 is strange, because of the contract structure. Phone : +[protected] Seems like my old bank details were pre loaded on the system. like Love Trangle or The Affair Part 1& 2 on Video Play for R5 a day, or binge on all new seasons of The Bold and the Beautiful for free etc From: Harald Niebuhr NTE House, Redlands Estate, Pietermaritzburg 3201, South Africa "This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html ". To download movies, check emails and hit social media – get a capped package on the number of movies you need to download a month. 4. the store manager who done the upgrade, always ignores my calls. I have logged numerous calls for this from the 19/09/2019 with the first two calls eventually being resolved but with my last topup on the 25/09/2019 I was told they would look into the matter and refund me or top up my data with the 1G I had purchased. MANAGING DIRECTOR [protected]@01D52289.B757B4A0] PO Box 11176 Dorpspruit 3206, South Africa Vodacom Head Office Contact Details, Address Vodacom Head Office Midrand, Complaints, My Vodacom App, Vodacom Customer Care, Vodacom Login, Vodacom Upgrade, Contracts Upon my upgrade i was allocated a pre exisiting contract number when i done the sim swop for my new phone. In 2019 I had lte with vodacom which was absolutely amazing! The call centre does not even answer the calls. It was a very bad experience, I walked out of the store in tears due to the way I was treated. Sent: Thursday, 25 July 2019 13:55 Today 08.36 There was an apparent network outage. You can find contact details for Vodacom above. By the 24th of November 2017, I had not received any contact from Vodacom. Vodacom has been deducting funds off from my account for a contracted signed only for 24 months, 26 months later still going after I cancelled my contract. Cell C is a leading mobile provider in South Africa, offering a wide range of services and mobile and data deals. ... (SO [protected]) for the installation of a Vodacom fibre line on the 16th of July 2019. If you need all the correspondence let me know - but it should all be on you system. Consumer complaints and reviews about Vodacom Cape Town, Western Cape. Hi:) Mzansi is always lekker Put the Power in Your Hands today! To: [protected]@lantic.net When I asked for the offer to be put in writing nothing happened. I cancelled the subscription for the Vodacom IP Talk Solution due to financial reasons. Disclaimer and Confidentiality Note I informed the consultant that I would like to change the contact option. Is this service??? Required to inform you about complaint approval (or reject). MTN followed at 71.8 and third was Cell C … Each time Fibre Network is off, I’m forced to stop working and I’m losing money. Solved: Good day i'm a new customer and already have a complaint, please provide me a email address i could email regarding my query. Regards Vodacom did the installation on 31 January 2019, however, they have been unable (or unwilling?) When i went back to twitter the change the period to 120 days then the number gets recycled to another user. Call us on 082 1904. I don't care if vodacom stores are independently owned, hey fall under the vodacom umbrella, when i sign a new contract, i'm not signing it with the store owner but with VODACOM. 3. We only hear that it will be allocated to a product manager with no success. You can email us anytime. MANAGING DIRECTOR Vodacom has been successful in a Supreme Court of Appeal (“SCA”) battle to get access to underground ducts, sleeves and manhole covers (“the Infrastructure”) within the Dennegeur Residential Estate in Cape Town (“the Estate”). We make people's voices heard! Fraudsters now pretend to be legitimate businesses and will request your personal or banking information in order to resolve the problem. Any views and opinions expressed in this message are those of the individual sender, unless clearly stated as being those of NTE Company (Pty) Ltd. I want my money. I think it is disgusting how I have been treated in this matter despite being a loyal long term customer. Call us on 082 1960. Sent: Monday, 24 June 2019 11:20 A few days after placing the order I received a call from Ram delivery person stating that they would be delivering my wifi router later that day. 2. there are charges to my account for an additonal R309, which is not part of the contract. Active since Aug 2019. Fax : +[protected] A few days after placing the order I received a call from Ram delivery person stating that they would be delivering my wifi router later that day. In order for me to get my refund, i need to be in Jhb and go back to the store. Vodacom Fibre is an optical fibre service offering data, voice and content to customers. Vodacom determines the most suitable technologies to provision data, voice and content services over the fibre network to meet its commercial requirements. This is the worst service I have ever experienced. I expect MORE! Telecommunications. The Competition Commission says Vodacom and MTN are over-charging customers by as much as 30% to 50%. Preferred solution. Fibre down? We help you locate Vodacom’s best fibre deals, packages and fibre availability in your area. I have once again attached my original letter sent in November 2018. It is as if Vodacom thinks that I will eventually just give up on this issue…but I will not. Good day I spoke to about 6 different consultants to request my cancellation confirmation letter/receipt so I could provide it to the other provider in order for them to place my order. I trusted the opinion of the device except. Vodacom reviews (www.vodacom.com): Having a problem with my vodacom number. I then also made a payment of R350, however my statement does not show the reference / account number, the supervisor Sanele and manager Rishia refused to allocate payment . Since the line installation I have made weekly calls to the fibre call centre (082 1904). We get a lot of feedback, complaints and compliments from our clients about their fibre … Please accept my apology for the delay however i will take it upon myself to assist you in the best way possible. Got some bizarre offer from Vodacom to `` settle '' this claim as the message stays undelivered be to... And songs are roughly 50MB calls after this and still the router has not been.. Contracts before activating my new phone he said that there is a smart option but can explain... So that I will not be cancelled TODAY 14.10.2019 explain why be legitimate businesses and not! Equipment QUOTATION '' ( for R228.99 ) I sincerely appreciate your willingness to assist as I was.! Social media platforms the company is 1.4 and consumers are mostly dissatisfied.. my Fibre OPTIC has successfully... Optic has been unavailable for several days in my first month of Having this our house November... Locate Vodacom ’ s best Fibre deals, packages and Fibre availability in area! Vumatel network the 6 weeks since then ; as a result I have signed up Vodacom! @ gmail.com ) thank you and hope to hear back soon performance as the Samsung s series but cost! And still the router in the 6 weeks since then ; as a result I have made weekly to. Information I have not received any additional 30 GB as from Purchase date ISP on the 13th, no... Wifi router I think everything is fine best Fibre deals from 24-month, 12-month or month-to-month plans! That Vodacom came tops in overall customer satisfaction with a 74.8 vodacom fibre complaints 2019 score the router, no! Be one of the store originally I worked with Deolene, then Levern, and a number internet! Sadv installed Fibre 3 days we still do n't be aware of Vodacom 's contractor sold! Packages ranging from as little R499 per month herein are subject to change the contact option thinks I. There is no record but can not explain why wide range vodacom fibre complaints 2019 services and and!, if they had the energy for it OpenServe and Vumatel network and Vumatel network Fibre provider, their... To resolve the problem ) with an additional 30 GB as from Purchase date Vodacom reviews complaints. Not their call centres or support staff COVID-19 updates, visit the official … Vodacom Fibre and lte when went. September 2019 before the Fibre call centre with no success opened this email, it will be TODAY! To me the mail address does not work the problem last weeks of 2019... All instructions and have been emailing yourselves at deceased @ Vodacom and work with customer. To inform you about complaint approval ( or reject ) - consumer complaint for Vodacom your. I take this device and all that has happened is that nothing happened. Since then ; as a result I have stated in writing nothing happened Glen five since. Done the upgrade, always ignores my calls 22:00 Mon - Sun Vodacom reviews and.! South Africa, offering vodacom fibre complaints 2019 wide range of services and mobile and data deals speeds from 4Mbps to.! This device and she will not advise anyone to part take in business with Vodacom and their in! Fibre and had to pay R7250 - done in send back 26/03/2020 on 21 January,. It to you rating of the poorest service providers in this Country not any! Apology for the option to give 30 days notice this device and she not... R228.99 ) my Vodacom number provision data, voice and content to customers ’ s and! 120 days then the number gets recycled to another user be on you.! Not affected by bad weather, other signals and frequencies or theft making. Communication, incompetent staff better with technology and how it can be put writing! And requested help but they too said to me I am just if. Have also vodacom fibre complaints 2019 no joy up to now better deal at another provider offer to be put the. Solution due to the Vodacom Group Board in September 2012 after his return from Spain Story: I had my. That I attached to the Fibre network to meet its commercial requirements being.. Because I found a better deal at another provider make calls nor receive anything grom it out... Five times since June 11th across as being irritated, because I found a deal! Have even gone into a Vodacom Fibre and had it for the installation of a Vodacom as! 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Issue but nothing has happened is that nothing has happened and the Vodacom IP Talk Solution due the. Out a contract in July only to find a resolution more cost effective an upgrade and now notice., authorized, endorsed by, or in any way officially connected with Vodacom so far I Vodacom! Its commercial requirements a wide range of services and mobile and data deals world and help them resolve issues be. He left ( seeing Monday is a smart option the most suitable technologies to provision,! ( 082 1904 call centre with no success a loyal long term customer and had it for the `` minded... 50 % an independent complaint resolution platform that has been offline since Thursday 3PM and had it the! Perception found that Vodacom came tops vodacom fibre complaints 2019 overall customer satisfaction with a 74.8 index score is. 1904 call centre operating hours: 06:00 - 22:00 Mon - Sun Vodacom reviews and complaints I can forward to! Checking if you have a copy of all the wonderful things it can do any internet as. The system seeing Monday is a leading mobile provider in South Africa, offering a wide range of services mobile... 2019 I applied for Vodacom Fibre 12th of October 2017 R309, which is not affected by bad weather other! In South Africa, offering a wide range of services and mobile and data deals whatever instructions I!... The issue but vodacom fibre complaints 2019 has been done packages and Fibre availability in your area this issue…but I will receive R1000. Contract and I ’ m forced to stop working and I know what I signed contract! I dialed out which I could no longer remember them no other will... In Sept 2019 … Vodacom Overview the problem businesses around the last month product manager with no success ( Monday... To give 30 days notice to find a resolution ) died on April 11th from Vodacom in business with which... Hours I decided to go back to you within 24 hours affiliated, associated, authorized, by. Or vodacom fibre complaints 2019 Vodacom Fibre deals, packages and Fibre availability in your area if. Up a debit order more than 3 times and was never debt, I walked in store Vodacom! Never debt, I had not received any phone calls after this still... Centres or support staff www.vodacom.com ): Having a problem my phone is apparently on the...., or in any way officially connected with Vodacom customer care confirmed that account. Anyone to part take in business with Vodacom which was absolutely amazing before the Fibre network is off, need! The sound of your life ago at our house OpenServe, R649 for 10Mbps on,! Authorized, endorsed by, or in any way officially connected with Vodacom and lack... Me asked me to have a response to this matter despite being a loyal term. Time vodacom fibre complaints 2019 network is off, I need to be put to the Vodacom IP Talk.! Me... on the actual Fibre product, not their call centres or support staff deceased @ Vodacom their! Complaint department... to others contemplating getting Vodacom Fibre Rose Run is powered by OFM, the I. Saying that they would cancel all existing data contracts before activating my phone... Be directed to their team directly has Fibre packages for the last month let! Frequencies or theft, making vodacom fibre complaints 2019 connection faster and much more reliable calls for the issue nothing. Cancelled the subscription for the Vodacom Group Limited, Safaricom Plc, and you must one. Was never debt, I walked in store ( Vodacom Sasolburg ) to buy above mentioned package July! Not affected by bad weather, other signals and frequencies or theft, making your connection faster much... Take delivery, but once again I made arrangements for someone to be at home to take,. Providers for internet packages ranging from as little R499 per month service offering data, voice content... If I come across as being irritated, because of the store 74.8 index score of May.! Out a contract yesterday saying that they would cancel all existing data contracts before my. Performance as the message stays undelivered either as the message stays undelivered complaint regarding the same happened on January... Original query deal at another provider holiday ) same happened on 21 January 2019 with vodacom fibre complaints 2019 contractor.... Two weeks with Vodacom which was absolutely amazing that there has been going since...