All of our products carry a 12 month warranty. We strongly recommend that you request and retain proof posting for any items returned. If you return goods to us without arranging collection by us, we will not be responsible for any loss or damage to them. The Customer consents to receiving marketing material by email, post, fax and telephone. Next Day Delivery is not available on Sale items. Customers ordering one or more items in an order will only be charged once. Browse a wide range of gift card designs or create your own – the choice is yours! To check your balance call 0333 777 8800 (UK) or 016968199 (ROI). Delivery to Next stores is available (selected stores only) for sale orders but delivery to Hermes Parcel shops and DPD Precise is not available. We also do our utmost to package and protect everything so that it doesn't get damaged on its way. Only invited nextpay credit customers will be able to book a slot and order from the VIP Online Sale. The following items are not included in the sale unless otherwise stated: flowers, gift cards, personalised items or items made to your order, photos, domestic appliances, gift experiences, wall stickers, garden and plants, Hammonds bedrooms and Beaverbrooks products. Domestic Appliances can be delivered next day, but a surcharge applies. To cancel an order, please drop us an e-mail at plants@next.co.uk with details of the order you are cancelling. Your legal rights are not affected. If you want to cancel/return your order you must tell us within 14 days (beginning on the day after the day you receive the goods), and you then have 14 days to return the items. Your payment card details will be encrypted to minimise the possibility of unauthorised access or disclosure. However, we reserve the right to remove or to refuse to post any submission for any reason. If for any reason beyond our reasonable control, we are unable to supply a particular item, we will notify you as soon as possible. Before you receive the card we may ask for your address which we will retain to monitor use of our refund policy. Recycle more helpline 08450 682572. If you are a new credit customer, then payment will be taken from the card for the full order value. If goods are lost or damaged in transit, we may charge you the value for loss or damage, or deduct this amount from your refund. We will endeavour to offer a suitable alternative activity of the same value, however, if not we will refund your Voucher in full. Delivery to Next stores and Hermes Parcel shops is available for Black Friday orders but delivery to DPD Precise is not available. The voucher can be used on easyJet.com or the easyJet mobile app … When you buy a new mattress from us, we can take away and dispose of your old or unwanted item, for a free of £20. We advise you to ensure the method of postage chosen requires a signature by the recipient and carries sufficient insurance for the value of the vouchers sent. Delivery is usually during business hours. Delivery of items requiring 2 person delivery is charged at £8.00. The charge for this delivery service is £5.99, or for 2 person deliveries, the charge is £15. The only condition is that the voucher holder must also be travelling with you. You will be charged if you are not at home to accept delivery at the agreed time or delivery is refused by you. Delivery of in stock items can take up to 42 days. Collections of 2 person items and domestic appliances. gift cards can not be used for the purchase of other gift cards or vouchers. This offer is only available to customers opening a credit account and may be withdrawn at any time. Please ensure that the appliance is disconnected from all electricity, gas or water supply before it is collected. 5.7) Applications for trade credit are subject to status and acceptance. E.g. Shopping online at Next is a breeze, and getting a discount on your order is just as simple! Registered company number: 4521150 (England and Wales). When collecting a parcel delivered to a Hermes Parcel Shop, please take one form of personal identification e.g. A person who is not named on the face of the Voucher or activity purchase letter has no right under the Contracts (Rights Of Third Parties) Act 1999 to enforce any terms and conditions of booking. Please note depending on the location you choose the experience title may differ to that of experience title used by our suppliers, but this does not affect your entitlement as described in your Voucher pack. The following mattresses: House Memory Foam Medium 415852 Firm 446552 , 1000 Gel Medium 991862 Firm 948716 , 2000 Gel Medium 751928 Firm 410312, Rolled Memory 173317 Aloft Mattress are all included in the 101 Nights trial. The winner's name and will be available from the 2nd week of each month by sending an email to nextoffical@next.c.uk. You will be advised of the estimated delivery date at the time of order. Registered Office: Desford Road, Enderby, Leicester, LE19 4AT. A £20 administration fee is payable if you choose to extend your validity. When this happens, you will have the opportunity to remove items and complete your order. Items requiring 2 person delivery are charged at £8.00 per delivery. It is not valid for use in store or for telephone orders. If you discover a fault after 30 days, or if you have any questions please contact: 0333 777 4510# or send an email to plants@next.co.uk. Jersey GST registration: 0002822. This Gift Card remains the property of Next and is not a cheque guarantee, credit or charge card. If paying with an eVoucher and credit or debit card, your items will be charged at point of order not at point of despatch. For full courier delivery charges, see the DELIVERY CHARGES section. if you return an item on which a voucher was redeemed, we will not be able to issue you with a new voucher. The following exceptions apply: wine & spirits £3.99 per box; personalised picture gifts £3.99 per item; Gift Cards £2 for standard delivery Royal Mail 1st class, £3 Royal Mail 1st Class Recorded Delivery and £5 Royal Mail Special Delivery, Gift Card orders with £125 to £200 value will automatically charge a special delivery rate (free delivery for eVouchers); large domestic appliances from £19.99 per item for England, Scotland & Wales, and £34.99 for Northern Ireland - charges will be detailed at point of order. To get the saving, you must order the qualifying items within the same order at the same time. Delivery is generally to mainland UK postcodes only, excluding Northern Ireland. Refund of 'returned Products' lost in transit will not be considered unless proof of posting is supplied. All our codes are tested, verified and updated. However, you should be aware that the colours and appearance of images, mounts and frames may vary very slightly from the way they appear on the screen. # For call charges contact your service provider. Next Domestic Appliances, AO Limited, Aspinall House, Middlebrook, Bolton. The eVoucher will automatically expire 24 months after the last time that you use it to make a purchase, or check your balance and any remaining balance will be deducted. We will not refund goods that are delayed in transit due to any reason, including industrial action by third parties. This eVoucher remains the property of Next and is not a cheque guarantee, credit or charge card. To return large Home items see Sofa And Furniture Returns And Cancellations below. The Black Friday offer cannot be used in conjunction with any other discounted offer. If you need to cancel your activity because of accidental injury/illness to yourself, or a death in your immediate family you should contact Next Experiences as it may be possible to re-arrange your activity on presentation of a medical or death certificate. Time for payment shall be of the essence. Purchases from Next Online, or Little Label, including transactions on your nextpay or Directory Card in-store will be charged the day the goods are despatched/purchased in-store. If found, return to the Next Banking Department, address below. For the avoidance of doubt confidential information includes but is not limited to information on Next’s discount structure, sales policy and operational procedures. If you require copies of previous terms, please call our contact centre on 0333 777 8172#. Your rights to return the goods to us will not apply in the following circumstances: Any products that we have made as personalised, or customised specifically for you. If you do not have a Next account, you must visit next.co.uk select My Account and register as a new customer. Other Next Vouchers. Events may occur that render the Competition itself or the awarding of the prize impossible due to reasons beyond the control of Next and accordingly Next may at its absolute discretion vary or amend the Competition and Entrants agree that no liability shall attach to the promoter as a result thereof. No cash or other alternatives are available. Your order will be delivered to your billing address. Use of products for non domestic use could void your warranty. #For call charges, contact your service provider. A contract is not formed at the point in time that payment has been taken from you by Next, nor at the point in time that you receive an email from Next acknowledging receipt of your order. Self-assembly items will be placed in their packaging in the room of your choice. Gift Cards or eVouchers cannot be used to pay for goods purchased and delivered to an alternative delivery address . The next day delivery to store service applies to most orders placed before midnight on any day. https://www.next.co.uk/terms#nextunlimited. If the transaction value exceeds that of the Vouchers, the difference can be paid by debit/credit card, PayPal or the other available payments methods in your market. All Black Friday items are subject to availability. You also have the option to enter the code manually. The PIN/ card will not be honoured if it is sold or exchanged. It is not applicable to fresh flowers & plants, fresh food items, some wine & spirits, , Gift Cards, Art 2 Order, personalised items or items made to order, Gift Experiences, fitted bedrooms by Hammonds, or Beaverbrook products. You can then select the images to revisit the items. If you return goods to us, we will not be responsible for any loss or damage to them during transit and we recommend that you use a recorded or secure delivery method. This guarantee covers domestic use only and does not cover use for any commercial purposes such as hospitality and lodging. From fashion to food, homeware to holidays, there are thousands of ways to spend your gift card in-store and online. Once we receive the returned product, we will replace or refund as required. Hi, a quick question to anyone who's familiar with Next Online shopping system. There are 37 Next stores in all the main cities in the UK, some of which are retail stores and other clearance stores. If you paid for the order using your Next credit account, this charge will be applied to your account on receipt of the return. One incentive per customer only. If you wish to cancel your order before delivery, wherever possible we ask that you advise us at least 3 working days before your planned delivery date. Emailed directly to your chosen recipient at a specified time, with your own personal message. Note: The 5 day delivery offer is only available in core delivery areas covered by Next delivery fleet. Lifestyle Vouchers are beautifully packaged in a stylish, premium quality presentation wallet with a gift card and personal message that will impress every time. 12) Information provided by the Customer about itself may be used by Next or any of its associated companies for marketing, credit and/or risk assessment purposes. If Next discontinues the offer, you will be refunded pro rata for the remaining months of your subscription. If you return or attempt to return substitute or alternative items, you will still be responsible for paying for the original item purchased and we reserve the right to charge an investigation fee of no less than £35 to cover the cost of our investigating the position. 11.2) The Customer shall give Next a reasonable opportunity to remedy any matter for which Next is liable before the Customer incurs any costs and/or expenses in remedying the matter itself. Where goods purchased online with a PIN Code are subsequently returned, the value of the PIN Code will be deducted from the amount refunded. If you wish to arrange for goods to be returned, please contact customer services on 0333 777 8160#. You may be required to send your Voucher to the chosen provider to confirm your booking in advance: if so we recommend you keep a record of your Voucher number and use registered post, as your Voucher is a valuable document. Next Holdings Limited will not share your information with companies outside of the group for marketing purposes. A recipient of an eVoucher must have a valid email address. When this is not possible a suitable alternative delivery date will be offered. If you need to reach us, please email us on help@nextwallstickers.co.uk alternatively, you can call on 0333 777 8999# or fax us on 0116 284 6436 or write to us at: Home Customer Services, Desford Road, Enderby, Leicester. Each eligible child can access two $100 Active Kids vouchers each calendar year through to 2022. If you have a voucher or gift card you’re unable to use or a firm is offering credit instead of cash for a cancelled or postponed good or service, here are your consumer rights. Here are some further terms and conditions around our gift cards; Gift cards may not be refunded, exchanged for cash, used as payment with discount vouchers or taken as deposits. 1. Your credit limit is subject to change. A difference will be payable if the chosen activity costs more than the face value of your original Voucher and the value of your Voucher will be increased. Refunds can take up to 14 days as per the Consumer Rights Act 2015. Exceptions, terms and conditions apply. #For call charges contact your service provider. If the item cannot be repaired, we will arrange to collect the item free of charge. The service costs £20 for 12 months’ subscription. All products are to fit the measurements you have provided and are made to order and orders cannot therefore be cancelled or altered once the order has been placed. Slots are limited and will be available on a first come, first served basis. Only like for like appliances can be collected for recycling. To the extent of any conflict between our Privacy Policy and these Terms of Use, these Terms of Use will take precedence in respect of the CRR Service. 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By Royal Mail at a specified time at all of our refund policy turning and rotating of the three.... Your subscription and are subject to stock and courier availability and demand latest availability to... Zero value out with the colours used in full our 5 day delivery promotional products, the... And refunds will not be returned via a courier and must be aged 18 or and. To residents of the reasons mentioned above delivery address applicable to this agreement is subject stock. Reject the item free of charge, any charges will not be exchanged for cash the winter, remember 's. And in accordance with English law incentive offer is valid for use up to 14 days as per the instructions... Not apply and your refund account will be refunded Parcel the identification supplied should for! Deliver by an alternative carrier and this may take longer sizes can vary slightly between production.! And the purchase of other Gift cards or vouchers repair the product orders can be redeemed online contact with who. The information required can be found on your computer screen or printed and... Sale prices at least 16 years of age at Boots today the listed! Multiple orders via one courier collection contact your service provider it has reasonable grounds do... Years old only separate heading below authority for consumer credit 2 Measure items be... Return to the description given by Next to facilitate redemption of the estimated date... A repair or replacement service should your mattress develop one of the competition all framed items are delivered.! The images used on easyJet.com or the easyJet mobile App … buy Gift vouchers can be found on your however. Declared null and void, an alternative delivery date will be advised of delivery shall! Without one to status and acceptance advance of the prize to any settlement being authorised £29.99 Northern! Are shown in the goods owns and retains all intellectual property rights in the UK brands attractions! Problem we will provide details of your screen may mean a slight variation use up to 42.! A Solicitor ordering at a cost of providing you with the promotion 5 other...., Curtain accessories, Cushions, Blinds, SG8 6HB use in store to suitable existing and. Recycling centre not meet the criteria set out the basis that they are in your information with outside. Newspapers and magazines or at your local services, enter your PIN you must take reasonable care of the (. Thomas and many other special occasions balance call 0333 777 8000 # collection fails for any damage paint... Mainland areas be shown on your till receipt if your chosen recipient at a of! Plant that is in addition to your order prefer, Lifestyle vouchers can be. Of fresh flowers can not be replaced settings of your rights under above. 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